Mercedes-Benz Financial Services
Czech Republic, EU
Mercedes-Benz Financial Services (MBFS) is a captive financial services provider and the global financial services company of Daimler AG. It solves and provides leasing, financial and insurance products for both car dealers and end customers. Contract signing between the company and its customers has traditionally been done on paper. Daimler AG has a strong emphasis on service quality and sustainability. MBFS has therefore decided to move to a modern digital solution.
MBFS were looking for a solution that would allow its agents and customers to digitally sign contracts anywhere. The solution had to include compatibility with signature pads and tablets. The company was already using contract-creation and archiving software to create a tailor-made solution to build on their existing architecture. The challenge was to create a server integration application. Our task was to develop a completely new application that will be able to take over the contract generated by the current system, eventually modify it, insert digital signatures and send it back to the archiving system.
Signosoft for Mercedes-Benz Financial Services delivers tailored digital description solutions to enable company agents to sign contracts electronically anywhere, anytime. Signosoft has provided a comprehensive solution that meets both customer specifications and requirements in line with industry safety and legal standards. Our team has created, tested and integrated the application and recommended a certification authority. Subsequent certification was successful. Signosoft is now implementing the solution for Slovak market.
Mercedes-Benz Financial Services employees and customers now use biometric digital signatures on tablets and signature pads. They can electronically sign anywhere – with portable tablet clients or in offices on signature pads. The solution is fast, safe and cost-effective. The process is automated, signed contracts are sent for archiving. Signosoft has accelerated transactions and reduced paper usage, Signosoft application is easy to use and adds a modern image to the company.