T-Mobile

ABOUT T-MOBILE

Founded in 1999, T-Mobile Czech Republic and Slovak Telekom are the brands of Deutsche Telekom AG for the Czech Republic and Slovakia. T-Mobile CZ is the leading provider of telecommunications services in the Czech Republic with more than 6 million Czech customers. Slovak Telecom operates services for more than 2 million clients in Slovakia and is one of the largest telecommunications providers.

SIGNOSOFT SOLUTIONS & BUSINESS BENEFITS

Signosoft’s solution for the door-to-door division covered all customer requirements. The e-signature solution has primarily helped to use digital contracts and drastically reduce the printing of paper documents, speed up the conclusion of contracts and generally simplify the work of sales representatives. The use of Signosoft has also proven successful in the contract validation process, which has significantly contributed to improving the security of contract processes and simplifying subsequent back-office procedures. Optical character recognition has been added to the signature application to verify customer identity. Contracts are now processed fully digitally and are automatically accompanied by scanned data from the client’s identification documents. The software has been installed on Samsung Active Tab 2 tablets, with signature biometrics performed using S Pen technology. The Signosoft solution was also linked to existing customer databases and systems through API integration. In addition, a Signosoft server and database was implemented into the customer’s infrastructure to enable the following key functions – template and user management, pre-filling of contract forms, processing of signed documents and many others. Customers, sales and back-office staff now benefit from using Signosoft.